If Item is in stock, we will generally dispatch the next working day if you’re your item is custom made please allow 3-5 working days for your item to dispatched from our factory.
Once the shipping company has collected your product from our factory we will email you a tracking number. The Courier will generally deliver your item within 2-5 days.
Please check out our shipping checklist which will guide you step by step from our factory to your home.
When you make a purchase with us, you can rest assured that the product you receive is of the highest quality and is a great investment for you and your family With our experience in the industry, we know that there is no substitute for quality products, and we aim to offer you only the best in the industry.
We offer a 2-Man home delivery service with all our products and will deliver to your room of choice inside your home they will also take away all your packaging.
It all starts at the checkout on our website you can select the most convenient date for delivery, and that may not be the soonest available – it is entirely up to you to say what’s best.
Once a date is chosen, the evening before that date we will send you a text or email to confirm when we will be delivering your item the next day along with a 3 hour delivery time slot so you know when to expect us. On the delivery day, our delivery crew will call you when they are on their way to the delivery address. Keeping your informed all the way through the delivery.
Delivery must be to the credit/debit card billing address or verified PayPal address. This is a precautionary measure we have had to implement to protect you the customer. Unfortunately, fraudulent use of credit cards still exists, and this is one of the ways we ensure that no one is using your card illegally. We hope you understand that this requirement is for your protection.
Please click on the video to see the delivery process